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  • Last Updated: 29th January 2015


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Important travel advice

USA flights - East Coast snow update

We anticipate that some flights to and from the US will be affected, as heavy snow is forecast to fall over the East Coast of the USA.

Flights to and from New York JFK, New York LaGuardia, Newark, Baltimore, Washington or Philadelphia and Boston have resumed service. There could be some expected delays or cancellations so passengers are advised to check with their airline or call us on 01772 386366 for the very latest information about flights.

Cyprus Airways

Please be advised that the Cypriot Government has today released a statement to advise that further agreement has been reached in regard to the re-protection of Cyprus Airways flight arrangements. The re-protection arrangements are now extended to passengers holding tickets from 10th February – 25th October 2015 inclusive and the re-protection arrangements can now be undertaken by any travel agency licensed by the Cyprus Tourism Organization (CTO) which includes Top Kinisis, the initial travel agency appointed by the Cypriot Government. The statement details are as follows:

Arrangements for the passengers of Cyprus Airways holding tickets for flights from 10 February to 25 October 2015


The affected passengers of Cyprus Airways, who have arranged their travel with departure days from 10 February 2015 up to and until 25 October 2015, can contact as of today, 26 January 2015, any travel agency licensed by the Cyprus Tourism Organization (CTO), in order to undertake the necessary arrangements for the issuance of a new flight ticket. Upon the reissuance of the ticket, passengers shall no longer have the right to submit a claim for reimbursement to any credit or debit card or travel insurance.

Right to use the above arrangement is given to passengers that hold tickets for Cyprus Airways flights, who did not submit an application for reimbursement to any credit or debit card or travel insurance. It is noted that affected passengers shall not bear any additional costs in relation to the reissuance of their tickets, as such costs will be undertaken by the Republic of Cyprus.

The right above shall be exercised by affected passengers by 28 February 2015. Cyprus Airways passengers that do not exercise the above right provided by the defined deadline shall not be allowed at any time thereon to claim the issue of a replacement ticket and the Republic of Cyprus shall not make any further arrangements.

South Africa enforce new rules on travelling with children

From 1 October 2014, children travelling in and out of South Africa will be required to carry an unabridged birth certificate as well as a valid passport, under new regulations aimed at improving the safety of children.

The regulations came into effect at the end of May, but the Department of Home Affairs has delayed their implementation until 1 October, to make allowance for families who have already made plans for the upcoming school holidays.

The rules are aimed at improving the safety of children. The department has urged citizens and foreign nationals to apply for unabridged birth certificates, which reflect the particulars of both parents, in good time in order to avoid possible delays to their travel plans. It can take up to six to eight weeks for an unabridged birth certificate application to be processed.

Dubai City Tax

Dubai is introducing a compulsory 'Tourist Dirham' tax levied on all booked hotel accommodation. This tax is to be paid directly at the hotel by the guest before the end of their stay.

The new tax will be applicable from 31st March 2014.
All existing bookings made prior to this date with arrivals from 31st March will NOT be exempt.

The Fees are as follows:

  • AED 20.00 PER ROOM PER NIGHT for stays in 5 star hotels and deluxe hotel apartments.
  • AED 15.00 PER ROOM PER NIGHT for stays in 4 star hotels, superior hotel apartments and deluxe holiday homes.
  • AED 10.00 PER ROOM PER NIGHT for stays in 3 and 2 star hotels, standard hotel apartments and standard holidays homes.
  • AED 7.00 PER ROOM PER NIGHT for stays in 1 star hotels and guest houses.

For more information please contact the travel team on 01772 386386 and they will happily assist you.

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