London Luton
Overall ranking: #11 airport in the UK as per Netflights Airport Review 2019
Number of passengers in 2018: 16,769,634
Family-friendlyOverall ranking 11
Category | Airport information |
Category / Airport information | |
Avg. flight delay (CAA) | |
19 mins | |
Avg. flight delay (CAA) | 19 mins |
Queue time rating (Skytrax) | |
2 | |
Queue time rating (Skytrax) | 2 |
Free drop-off and pick-up | |
No - £3 | |
Free drop-off and pick-up | No - £3 |
Play area | |
Yes | |
Play area | Yes |
Breastfeeding area | |
Yes - baby changing facilities | |
Breastfeeding area | Yes - baby changing facilities |
Security fast-track | |
£5.00 | |
Security fast-track | £5.00 |
Quiet spaces available | |
Yes | |
Quiet spaces available | Yes |
Wi-fi | |
Free for 4 hours | |
Wi-fi | Free for 4 hours |
AccessibilityOverall ranking 5
Category | Airport information |
Category / Airport information | |
CAA Airport Accessibility Report rating | |
Good | |
CAA Airport Accessibility Report rating | Good |
Hidden disability lanyard system | |
Yes | |
Hidden disability lanyard system | Yes |
Additional initiatives for autistic passengers | |
Yes - the airport is in collaboration with the National Autistic Society, and has compiled special information and advice | |
Additional initiatives for autistic passengers | Yes - the airport is in collaboration with the National Autistic Society, and has compiled special information and advice |
Additional initiatives for hard of hearing passengers | |
Yes - induction Loop System in various locations around the terminal. Text pay-phones and pay-phones adapted for hearing aids available | |
Additional initiatives for hard of hearing passengers | Yes - induction Loop System in various locations around the terminal. Text pay-phones and pay-phones adapted for hearing aids available |
Additional initiatives for visually impaired passengers | |
Yes - assistance dogs are permitted in the terminal buildings | |
Additional initiatives for visually impaired passengers | Yes - assistance dogs are permitted in the terminal buildings |
Changing places facilities | |
Yes | |
Changing places facilities | Yes |
Quiet spaces available | |
Yes | |
Quiet spaces available | Yes |
Access to an Eagle 2 Lifter | |
No | |
Access to an Eagle 2 Lifter | No |
FacilitiesOverall ranking 21
Category | Airport information |
Category / Airport information | |
Number of shops | |
26 | |
Number of shops | 26 |
Electronic and phone charging points | |
Yes | |
Electronic and phone charging points | Yes |
Access to spas or massages | |
No | |
Access to spas or massages | No |
Wi-fi | |
Free for 4 hours | |
Wi-fi | Free for 4 hours |
Number of restaurants | |
17 | |
Number of restaurants | 17 |
Number of public lounges | |
1 | |
Number of public lounges | 1 |
FoodOverall ranking 23
Category | Airport information |
Category / Airport information | |
Number of restaurants | |
17 | |
Number of restaurants | 17 |
Average restaurant review rating | |
3.2 | |
Average restaurant review rating | 3.2 |
Average restaurant cost rating | |
4.5 | |
Average restaurant cost rating | 4.5 |
LoungesOverall ranking 19
Category | Airport information |
Category / Airport information | |
Number of public lounges | |
1 | |
Number of public lounges | 1 |
Average public lounge review rating | |
4 | |
Average public lounge review rating | 4 |
Average public lounge cost | |
£26.99 | |
Average public lounge cost | £26.99 |
WellnessOverall ranking 11
Category | Airport information |
Category / Airport information | |
Access to spas or massages | |
No | |
Access to spas or massages | No |
Quiet spaces available | |
Yes | |
Quiet spaces available | Yes |
Airport infoOverall ranking
Category | Airport information |
Category / Airport information | |
Number of destinations - direct | |
130 | |
Number of destinations - direct | 130 |
Variety of destinations - direct | |
Europe | |
Variety of destinations - direct | Europe |
Long stay parking customer rating (BCP) | |
88% | |
Long stay parking customer rating (BCP) | 88% |
Does the airport hold a Carbon Trust certification or an Airport Carbon Accreditation? | |
No | |
Does the airport hold a Carbon Trust certification or an Airport Carbon Accreditation? | No |
Avg. flight delay (CAA) | |
19 mins | |
Avg. flight delay (CAA) | 19 mins |
Free drop off and pick up | |
No - £3 | |
Free drop off and pick up | No - £3 |