London Luton
Overall ranking: #11 airport in the UK as per Netflights Airport Review 2019
Number of passengers in 2018: 16,769,634
Family-friendlyOverall ranking 11
| Category | Airport information |
| Category / Airport information | |
| Avg. flight delay (CAA) | |
| 19 mins | |
| Avg. flight delay (CAA) | 19 mins |
| Queue time rating (Skytrax) | |
| 2 | |
| Queue time rating (Skytrax) | 2 |
| Free drop-off and pick-up | |
| No - £3 | |
| Free drop-off and pick-up | No - £3 |
| Play area | |
| Yes | |
| Play area | Yes |
| Breastfeeding area | |
| Yes - baby changing facilities | |
| Breastfeeding area | Yes - baby changing facilities |
| Security fast-track | |
| £5.00 | |
| Security fast-track | £5.00 |
| Quiet spaces available | |
| Yes | |
| Quiet spaces available | Yes |
| Wi-fi | |
| Free for 4 hours | |
| Wi-fi | Free for 4 hours |
AccessibilityOverall ranking 5
| Category | Airport information |
| Category / Airport information | |
| CAA Airport Accessibility Report rating | |
| Good | |
| CAA Airport Accessibility Report rating | Good |
| Hidden disability lanyard system | |
| Yes | |
| Hidden disability lanyard system | Yes |
| Additional initiatives for autistic passengers | |
| Yes - the airport is in collaboration with the National Autistic Society, and has compiled special information and advice | |
| Additional initiatives for autistic passengers | Yes - the airport is in collaboration with the National Autistic Society, and has compiled special information and advice |
| Additional initiatives for hard of hearing passengers | |
| Yes - induction Loop System in various locations around the terminal. Text pay-phones and pay-phones adapted for hearing aids available | |
| Additional initiatives for hard of hearing passengers | Yes - induction Loop System in various locations around the terminal. Text pay-phones and pay-phones adapted for hearing aids available |
| Additional initiatives for visually impaired passengers | |
| Yes - assistance dogs are permitted in the terminal buildings | |
| Additional initiatives for visually impaired passengers | Yes - assistance dogs are permitted in the terminal buildings |
| Changing places facilities | |
| Yes | |
| Changing places facilities | Yes |
| Quiet spaces available | |
| Yes | |
| Quiet spaces available | Yes |
| Access to an Eagle 2 Lifter | |
| No | |
| Access to an Eagle 2 Lifter | No |
FacilitiesOverall ranking 21
| Category | Airport information |
| Category / Airport information | |
| Number of shops | |
| 26 | |
| Number of shops | 26 |
| Electronic and phone charging points | |
| Yes | |
| Electronic and phone charging points | Yes |
| Access to spas or massages | |
| No | |
| Access to spas or massages | No |
| Wi-fi | |
| Free for 4 hours | |
| Wi-fi | Free for 4 hours |
| Number of restaurants | |
| 17 | |
| Number of restaurants | 17 |
| Number of public lounges | |
| 1 | |
| Number of public lounges | 1 |
FoodOverall ranking 23
| Category | Airport information |
| Category / Airport information | |
| Number of restaurants | |
| 17 | |
| Number of restaurants | 17 |
| Average restaurant review rating | |
| 3.2 | |
| Average restaurant review rating | 3.2 |
| Average restaurant cost rating | |
| 4.5 | |
| Average restaurant cost rating | 4.5 |
LoungesOverall ranking 19
| Category | Airport information |
| Category / Airport information | |
| Number of public lounges | |
| 1 | |
| Number of public lounges | 1 |
| Average public lounge review rating | |
| 4 | |
| Average public lounge review rating | 4 |
| Average public lounge cost | |
| £26.99 | |
| Average public lounge cost | £26.99 |
WellnessOverall ranking 11
| Category | Airport information |
| Category / Airport information | |
| Access to spas or massages | |
| No | |
| Access to spas or massages | No |
| Quiet spaces available | |
| Yes | |
| Quiet spaces available | Yes |
Airport infoOverall ranking
| Category | Airport information |
| Category / Airport information | |
| Number of destinations - direct | |
| 130 | |
| Number of destinations - direct | 130 |
| Variety of destinations - direct | |
| Europe | |
| Variety of destinations - direct | Europe |
| Long stay parking customer rating (BCP) | |
| 88% | |
| Long stay parking customer rating (BCP) | 88% |
| Does the airport hold a Carbon Trust certification or an Airport Carbon Accreditation? | |
| No | |
| Does the airport hold a Carbon Trust certification or an Airport Carbon Accreditation? | No |
| Avg. flight delay (CAA) | |
| 19 mins | |
| Avg. flight delay (CAA) | 19 mins |
| Free drop off and pick up | |
| No - £3 | |
| Free drop off and pick up | No - £3 |