London Luton

Overall ranking: #11 airport in the UK as per Netflights Airport Review 2019
Number of passengers in 2018: 16,769,634

Family-friendlyOverall ranking 11

Category Airport information
Category / Airport information
Avg. flight delay (CAA)
19 mins
Avg. flight delay (CAA)19 mins
Queue time rating (Skytrax)
2
Queue time rating (Skytrax)2
Free drop-off and pick-up
No - £3
Free drop-off and pick-upNo - £3
Play area
Yes
Play areaYes
Breastfeeding area
Yes - baby changing facilities
Breastfeeding areaYes - baby changing facilities
Security fast-track
£5.00
Security fast-track£5.00
Quiet spaces available
Yes
Quiet spaces availableYes
Wi-fi
Free for 4 hours
Wi-fiFree for 4 hours

AccessibilityOverall ranking 5

Category Airport information
Category / Airport information
CAA Airport Accessibility Report rating
Good
CAA Airport Accessibility Report ratingGood
Hidden disability lanyard system
Yes
Hidden disability lanyard systemYes
Additional initiatives for autistic passengers
Yes - the airport is in collaboration with the National Autistic Society, and has compiled special information and advice
Additional initiatives for autistic passengersYes - the airport is in collaboration with the National Autistic Society, and has compiled special information and advice
Additional initiatives for hard of hearing passengers
Yes - induction Loop System in various locations around the terminal. Text pay-phones and pay-phones adapted for hearing aids available
Additional initiatives for hard of hearing passengersYes - induction Loop System in various locations around the terminal. Text pay-phones and pay-phones adapted for hearing aids available
Additional initiatives for visually impaired passengers
Yes - assistance dogs are permitted in the terminal buildings
Additional initiatives for visually impaired passengersYes - assistance dogs are permitted in the terminal buildings
Changing places facilities
Yes
Changing places facilitiesYes
Quiet spaces available
Yes
Quiet spaces availableYes
Access to an Eagle 2 Lifter
No
Access to an Eagle 2 LifterNo

FacilitiesOverall ranking 21

Category Airport information
Category / Airport information
Number of shops
26
Number of shops26
Electronic and phone charging points
Yes
Electronic and phone charging pointsYes
Access to spas or massages
No
Access to spas or massagesNo
Wi-fi
Free for 4 hours
Wi-fiFree for 4 hours
Number of restaurants
17
Number of restaurants17
Number of public lounges
1
Number of public lounges1

FoodOverall ranking 23

Category Airport information
Category / Airport information
Number of restaurants
17
Number of restaurants17
Average restaurant review rating
3.2
Average restaurant review rating3.2
Average restaurant cost rating
4.5
Average restaurant cost rating4.5

LoungesOverall ranking 19

Category Airport information
Category / Airport information
Number of public lounges
1
Number of public lounges1
Average public lounge review rating
4
Average public lounge review rating4
Average public lounge cost
£26.99
Average public lounge cost£26.99

WellnessOverall ranking 11

Category Airport information
Category / Airport information
Access to spas or massages
No
Access to spas or massagesNo
Quiet spaces available
Yes
Quiet spaces availableYes

Airport infoOverall ranking

Category Airport information
Category / Airport information
Number of destinations - direct
130
Number of destinations - direct130
Variety of destinations - direct
Europe
Variety of destinations - directEurope
Long stay parking customer rating (BCP)
88%
Long stay parking customer rating (BCP)88%
Does the airport hold a Carbon Trust certification or an Airport Carbon Accreditation?
No
Does the airport hold a Carbon Trust certification or an Airport Carbon Accreditation?No
Avg. flight delay (CAA)
19 mins
Avg. flight delay (CAA)19 mins
Free drop off and pick up
No - £3
Free drop off and pick upNo - £3