COVID-19: Please click here for latest updates, including airline refund policies

COVID-19 (coronavirus) - imminent travel FAQs

We’ve put together the most popular questions asked by customers to give you an understanding of
what your options are for imminent travel

What if I still want to travel?

What are my options if I want to change my booking?

What options do I have if the airline has changed my flight?

Can I cancel my booking?

For information relating to amendments click here

For information relating to cancellations/refunds click here

Complete Amendment/cancellation/wish to travel form here

Read our Coronavirus FAQs here

I am travelling in October, what are my options?

I am travelling in October, what are my options?
Many airlines are still scheduled to depart, if you want to amend or cancel please check your airline's policy. Cancelling a flight that is not covered by a flexible policy may result in the flight becoming non-refundable, as standard booking conditions will apply.

Airline cancellation policies can be found here.

If you have the option to change your flight to another date you can request the change by filling out our amendment form.

Context Id: 4d5ab055-4be4-4afd-8ca9-94878430ef94