By adding insurance you are confirming that this insurance policy meets your demands and needs, and all those requiring travel insurance are:

• Residents of the UK, Channel Islands or Isle of Man, and registered with a doctor within the UK, Channel Islands or Isle of Man.
• Travelling and returning to the United Kingdom, Channel Islands or Isle of Man
• Are aware that pre-existing medical conditions are not covered under this policy unless declared. You can declare your pre-existing medical conditions by contacting our Medical Screening service on 0343 658 0210
• Not already travelling.
• Aged up to and including 85 years old for a Single Trip policy, or aged up to and including 79 years old for an Annual Multi-trip policy.
• Not travelling with the intention of obtaining medical treatment
• Not travelling against the advice of a medical practitioner.
• Not aware of any medical conditions or symptoms for which they have not yet had a diagnosis for, or has not yet sought medical advice.
• Do not have other insurance policies or benefits that may cover the same events and costs as this product.
• Please ensure that you are not travelling without having accurately answered the questions related to this insurance. Failure to do so could result in your policy being cancelled or could result in any relevant claims being reduced or refused.

If you do not meet the eligibility criteria, you can look for alternative insurance on the Money Helper website by clicking here - https://www.moneyhelper.org.uk/en/everyday-money/insurance/travel-insurance-directory?source=mas

If you require cover for any pre-existing medical condition(s), you must declare these, although an increased premium or excess may be required to do so. The easiest way to declare conditions is via telephone 0343 658 0210 (lines are open Monday – Friday 08:30 – 18:00, and Saturday 09:00 – 17:00 UK time).

Our policies also include the option to add cover for Winter Sports and Cruise for an additional cost. A full breakdown of this can be viewed in your Policy Wording. To add this onto your policy please contact ROCK Insurance on 0343 658 0210.

Please be aware that if you do not declare any other pre-existing medical conditions, you will not be covered for any claims relating directly or indirectly to these conditions. Please also note that a medical screening endorsement is only valid when paired with a Netflights travel insurance policy.

Before you buy its important you make sure that this policy meets your needs. Its a good idea to read the policy information documents so you understand when you can make a claim and how much you might get. These documents will also help you decide if the policy is right for you before you buy.

You have the right to cancel this insurance within 14 days from either the date of purchase or receipt of your certificate of insurance, whichever is later, providing that you have not made a claim, intend to make a claim, or you have not already travelled.

Netflights.com insurance is a trading style of Gold Medal Travel Group Limited who is an Appointed Representative of Rock Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority.

Renewing your policy:

If you have purchased an Annual Multi-Trip policy, 21 days before your policy is due to expire, we will send you a notification with the cost of renewing your policy for another year. You will need to contact ROCK insurance to renew your policy.

Please ensure you read your policy document, and the terms and conditions listed before proceeding.

View ‘ESSENTIAL’ Insurance Product Information Document
View ‘SUPER’ Insurance Product Information Document
View full policy document
View Terms of Business