Cabins - KLM
On short haul flights business class is known as Europe Business Class, while on long haul flights the service is known as World Business Class.
World Business Class offers a 60 inch pitch for passengers, with a 176 degree angled lie flat seat. Seat back TV monitors with AVOD (audio video on demand) and email text messaging capabilities are available, as well as a privacy canopy, a massage function and a power socket. Boeing 777-300ER flights also have personal; reading lamps, foot rests and personal telephones. Dining options include a three course meal, pre-departure snacks and drinks and additional small nibbles while flying. World Business Class passengers may also use the exclusive check in desks and airport lounge facilities where available. KLM World Business Class passengers are also presented with KLM Delft Blue Houses; small blue-and-white porcelain reproductions of old Dutch canal houses, filled with jenever as flight mementos. These houses are each numbered according to the year of the flight and can be highly sought after by collectors.
Europe Business Class offers the same lounge access and check in options, as well as a 33 inch seat pitch with additional incline and in seat power sockets. Passengers benefit from on board newspapers, a meal, more personal space and fully flexible booking.
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Seats have a 31 inch seat pitch on all aircraft (other than the Airbus A330-200, which has a 32 inch pitch) but there is no in-flight entertainment on short haul flights. Longer flights on Boeing 747 aircraft have private seatback screens. Long haul flight passengers receive a hot meal service, while short haul passengers receive a snack and drink. All drinks (excluding champagne) are free on KLM for all passengers.
Economy Comfort Class is offered on all flights; the additional facilities vary depending on whether the service is inter- or intra-continental. Upgrading to Economy Comfort Class costs between 20 and 70 Euros, and guarantees a greater seat pitch and recline, and quick disembarkation. It does not change luggage allowance or in-flight services a passenger receives. Some Flying Blue members can upgrade to Economy Comfort Class free of charge.