Accuracy of information on website, prices and availability
Pricing terms and conditions
The holiday and flight prices we publish on our website can change at any point up to payment being made and the booking confirmed. Prices and offers shown on our deals pages are not ‘live’ but are updated regularly. When you make a search on our website for a specific holiday or flight our website will then check the live availability and price with our suppliers, therefore please allow for changes to occur before your final price is confirmed. All prices and holidays are subject to availability. Selected airlines may apply fuel supplements due to increased fuel costs. The prices we advertise will include these costs but they may appear separately on your booking.
Baggage Allowance and Airline Meals
Information such as Baggage Allowances and Airline Meals is updated when we are informed by the airlines. However, as we rely on third parties for this information we can only ensure we update the information when we are provided with it. We do advise that customers check directly with their chosen airline - links can be found on the Baggage Allowance page
Credit card charges
Credit card charges are applied at the time of booking and we state this on the payment screen. When paying by Mastercard or Visa credit card a 2% charge applies and with American Express a 3.5% charge applies. There is no charge when paying by debit card.
Airline Failure Protection
To enable us to replace or refund your flight arrangements if the airline you have booked with collapses, we offer the option of an Airline Protection Failure charge of £4.99 per passenger.
*Calls to 0844 numbers cost 5.2p per minute, plus network extras.