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  • Last Updated: 04th September 2014


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Atlantis the Palm - In the Know

Atlantis The Palm offers a number of ways to make your stay extra special – if you know about them! Here are our insider’s secrets for the Atlantis:

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The hotel operates a welcome and assistance kiosk at Dubai International Airport – allowing travellers to check in as soon as they land in Dubai and start exploring the hotel the moment they arrive! It’s situated in the arrival hall of Terminal 2 and 3.

Guests who check into the hotel before their rooms are ready can use the facilities of the Hospitality Lounge – a place to relax in air-conditioned surroundings and enjoy a drink whilst your room is prepared.

For travellers who want to get the very most out of their Atlantis experience, the Imperial Club is a ‘resort within a resort’ which offers elegant private areas, select dining options and complimentary business and internet facilities.

The Atlantis hotel in Dubai aims to ensure that all guests enjoy the best possible experience – which means that most of the hotel is non-smoking. However, some rooms are designated smoking rooms and there are poolside smoking sections. There is also a smoking area in the Sanctuary nightclub.

The hotel’s overall dress code is ‘smart casual’ – meaning that shorts and flip flops are only considered acceptable by the pool and in the Aquaventura areas. You may be refused entry to restaurants and other areas if you are not considered appropriately dressed. Some events set their own dress code requirements. Please remember that Dubai is a conservative country and revealing clothes will be frowned upon. A cover-up over revealing swimwear is also requested in the hotel policy.