On-Board services will depend on your flight route and the aircraft used, but Delta offer a personal entertainment system on most flights offering movies, TV shows, games and songs, providing something for everyone to enjoy. Many flights now also provide in-flight Wi-Fi, allowing passengers to stay connected even whilst in the air. Power adapters are also available on most flights, ensuring you don’t miss out due to low battery power. Delta’s in-flight magazine is Sky Magazine and features the latest on travel, business and local culture and is available to all passengers.
Delta offers three cabin choices; Economy, First Class and Business Elite (business class).
Passengers choosing to travel Economy with Delta will find comfortable seats (with a minimum seat pitch of 30 inches), inclusive in-flight entertainment options and on board internet capabilities. Many flights also have seat power adapters, meaning passengers can choose to work or enjoy their own entertainment at their leisure.
Passengers in Economy are offered complimentary snacks on short flights, as well as complimentary non-alcoholic beverages. Additional items may be bought from the Delta ‘EATS’ Menu, while beer and wine are complimentary on international flights of 6 hours or longer.
Business Elite passengers enjoy great comfort throughout their flight in the Elite seats which are either fully flat or extra recline - plus all passengers receive a pillow and full size quilted duvet. Passengers also have access to oversized screens for in flight entertainment, on-board Wi-Fi and power outlets. Business Elite passengers are also permitted to use the Delta Sky Priority services, meaning that all aspects of the travel experience are relaxing.
Business Elite passengers are treated to a choice of main meals, from celebrity chef selections to seasonal and regional specials. Main meals include Grilled filet of beef with béarnaise sauce, accompanied by redskin potatoes and green beans with red onion and Rigatoni Pasta, tossed with stewed tomato sauce, olives and capers. Business class passengers also receive a complimentary drinks service on long haul flights.
Passengers in First Class travel in both comfort and style with Delta. From cradle seats which are optimised for sleeping with 55 inches of seat recline, in-flight internet access, fine dining and a personal entertainment system in the seat backs, Delta ensures travellers have everything they need for a wonderful flight. Passengers also receive Delta Sky Priority services – an accelerated check in service, faster security checks, priority boarding and quick baggage reclaim.
Passengers in First Class can choose from a selection of complimentary snacks and fruits. Meals will also be offered on flights of more than 3.5 hours duration. Many of the dinner menus are designed by Chef Michelle Bernstein. A selection of complimentary beers, wines, spirits and cocktails are available from the First Class cabin.
All Delta fares include a free baggage allowance; this will differ according to which class of travel and ticket type chosen. If you need to carry additional baggage, this can be placed in the hold but you will be charged.
One bag is permitted, not exceeding 7kg in weight or 115cm maximum linear dimensions. One personal item can also be carried onto the aircraft (purse / laptop case etc) which must be able to fit under the seat in front of you and cannot be larger than 45cm x 36cm x 20cm.
One bag is permitted, with maximum length of 58cm and maximum weight of 23kg. First and Business Class passengers may check up to three bags up to 70 lbs (32 kg) each at no charge on Delta.
Passengers travelling with children may also carry one fully collapsible pushchair and one car seat, plus the adult allowance.
Passengers may be eligible for additional bags according to their membership of the SkyMiles frequent flier program. Members should check their allowances with the airline and partners.
Active duty U.S. military personnel travelling on orders to or from duty stations are allowed up to three checked bags in Economy Class and up to four checked bags in First and Business Class on Delta and Delta Connection® carriers at no charge. Each bag may weigh up to 32 kg and measure up to 203 linear cm.
Musical instruments or equipment can be checked if the total linear dimension (length + width + height) does not exceed 305cm and provided the weight, including the case, does not exceed 45kg.
Sporting equipment including fishing poles, golf bags and ski or snowboard equipment may be checked into the hold, but should be properly packed and must be within the specified weight category – an extra baggage cost may be charged.
Air miles and alliances
The Delta air miles program is called ‘SkyMiles’. Membership of the program allows passengers to amass miles which can be used to pay for flights, upgrades and extras within Delta. The premise is simple – once you become a member, the more you fly, the more miles you amass, which can then be used to gain services on Delta flights or with approved partners.
Members of the SkyMiles program can gain invitation to different tiers of the program. These are known as Medallion statuses and can be achieved by flying a certain number of Medallion Qualification Miles (MQM)’s or Medallion Qualification Segments (MQS’S) between January 1st and December 31st each year.
To become a Silver Medallion member, passengers would need to amass a minimum of 25,000 MQM’s OR 30 MQS’s. To become a Gold member, 50,000 MQM’s OR 60 MQS’s would need to be gained. Platinum Medallion status is conferred at 75,000 MQM’s OR 100 MQS’s, while the top tier, Diamond Medallion status requires 125,000 MQM’s or 140 MQS’s.
MQM’s earned through flight activity are calculated based on distance travelled and fare class purchased on Delta. MQS’s are earned through flight activity on Delta.
Delta is a member of the Skyteam Alliance, which is made up of 13 airlines and spanning the globe. The participating airlines are:
Aeroflot, based in Russia
Aeromexico, based in Mexico
Air Europa, based in Spain
Air France, based in France
Alitalia, based in Italy
China Southern Airlines, based in China
Czech Airlines, based in the Czech Republic
Delta Air Lines, based in the USA
Kenya Airways, based in Kenya
KLM, based in the Netherlands
Korean Air, based in South Korea
TAROM, based in Romania
Vietnam Airlines, based in Vietnam
SkyTeam flies to 898 airports in 169 countries, serving 385 million passengers annually.
Passengers flying on a flight operated by any SkyTeam partner can earn miles towards benefits on any partner airlines flights, according to the rules of the individual airlines. Passengers can work towards SkyTeam Elite and SkyTeam Elite Plus status, gaining benefits such as airport lounge access, priority check-in, preferred seating and guaranteed reservations on sold out flights.
If you are already a Delta Silver Medallion passenger you automatically qualify as a SkyTeam Elite member. If you are a Delta Gold, Platinum or Diamond Medallion passenger, you qualify as a SkyTeam Elite Plus passenger.
Being part of the SkyTeam Alliance also allows Delta to offer flights as part of the SkyTeam Round The World (RTW) and country specific passes. The popular RTW pass allows passengers to travel to between 3 and 15 destinations across the globe, with flights spanning between 10 days and a whole year! For more info, take a look at the SkyTeam website.
Other Useful Information
Children’s fares may be discounted when travelling outside the United States or when travelling on specific routes. The price of the ticket will depend on the age of the child. Taxes & fees may also apply to infants held in the adult's lap. For infants under the age of two and held in the adult's lap, the cost is usually about 10% of the adult fare plus any international taxes and surcharges, which can be significant. There are no other discounts on Delta flights.
Disabled passengers can request additional assistance either at the time of booking or up to 48 hours before their flight. Additional services include on board wheelchairs, facilities for sensory impaired passengers and an allowance of guide dogs, according to the regulations of the airline.