Cathay Pacific offers a range of onboard services including an award-winning in-flight magazine, Discovery and a selection of regional newspapers. All flights also offer an in-flight entertainment system which will vary depending on aircraft. StudioCX is the airline’s in-flight entertainment system, and offers personal TVs with movies, TV programmes, music and gaming capabilities.
Passengers travelling in Cathay Pacific Economy experience a comfortable journey in a fixed-back shell seat. These seats mean that the recline of the seat in front of you won’t intrude into your space – and your recline won’t affect the person behind you. Add an adjustable headrest and a smooth recline and your journey should be completely comfortable. Passengers will also experience a 9” widescreen TV for entertainment, offering a range of services in nine languages.
Passengers can also experience some of the best meals in the sky – Cathay Pacific ensure passengers receive first rate food by placing rice cookers, toasters and frying facilities on board, allowing meals to be freshly prepared for each passenger. Overnight flights also include a midnight snack and options vary from fruit to noodles to biscuits.
Business and New Business Class
Business Class passengers experience a seat with a built in massage function which converts into a bed. Also included is a personal TV screen with noise cancelling headphones and a private reading light, as well as a power outlet.
New Business Class seats allow you to stretch and recline further; 11 inches of movement allow you to converse with a companion in private or sit back and relax in your own personal space. As well as this, seats can recline into fully flat beds measuring 2 metres long with a variety of comfort options to make sleeping as easy as possible. Personal storage is also offered in the form of side cabinets. Noise cancelling headphones ensure you can enjoy watching TV on your personal widescreen TV.
Passengers can experience a range of alcoholic and non alcoholic drinks as well as an extensive menu including snacks.
First Class passengers experience a comfortable, spacious seat which can recline 180 degrees into a completely flat bed. Seats also include massage function, extendable side seat, drop-down armrest, and all the adjustments you could want for a pleasant journey. TV screens are over 10” wide and offer Audio-Video-On-Demand services, showing a choice of over 30 blockbusters and 80 popular short features viewable at any time. There are also 20 channels to choose from, including movies, sports, award-winning documentaries and CNN daily news. Passengers can invite a guest to their First Class Suite, where each will experience exceptional food and mood lighting.Passengers in First Class may choose from an exclusive menu and decide to eat whenever is most suitable for them.
Cathay Pacific flights; passengers who go over their free allowance will be charged an excess baggage fee.
Each passenger may carry one cabin bag of 56x36x23cm in size. In economy, this bag should not weigh more than 7kg, in business class 10kg and first class 15kg. From London Heathrow, passengers in Business and First class may also carry one extra thin garment bag (not exceeding 20cm thick when folded in half) OR one soft bag of the same size.
Passengers in economy may check-in a bag of up to 20kg. Dimensions should not exceed 158cm total. Passengers in Business Class may check-in a bag of up to 30kg weight and dimensions of up to 158cm total. Passengers in First Class may check-in a bag of up to 40kg and dimensions totalling 158cm.
On flights to or from the USA, Canada and some South American countries, passengers may check in an additional bag; check before your flight.Musical instruments may be carried into the cabin or checked into the hold, but must be kept inside a sturdy and protective hard case with rounded edges.
Air miles and alliances
Oneworld Airline Alliance
Other partners include: American Airlines, British Airways, Finnair, Iberia, Japan Airlines, Lan Airlines, Malév, Mexicana, Qantas, Royal Jordanian and S7 Airlines.
Passengers who fly with a Oneworld affiliated airline can also earn miles on their Marco Polo Club account, and may choose to spend their miles on Oneworld benefits. In order to gain Oneworld Emerald tier membership, passengers need to be a Diamond member of the Marco Polo Club, in order to gain Sapphire status; a Gold Marco Polo account should be held. Silver members of the Marco Polo club may receive the benefits of the Ruby OneWorld membership tier. Oneworld frequent flier benefits include worldwide airport lounge access, priority boarding and preferred seating.
Passengers who fly with Cathay Pacific on a regular basis may wish to join the Marco Polo Club – the airline’s frequent flyer club. Miles are awarded to passengers according to the miles flown, the cabin flown in and the type of ticket purchased; allowing passengers to move through the four tiers of the Marco Polo Club.Passengers start in the Green membership tier, and can move through Silver and Gold levels to attain top (Diamond) status. Benefits of the club include priority check-in and boarding, in-flight duty-free specials, excess baggage allowances, lounge access and inclusion in ‘The Club Magazine’ for Marco Polo Club members.
Passengers flying with Cathay Pacific have a range of check-in options.
Passengers may check in at the airport via either a dedicated check-in desk or a Cathay Pacific kiosk. Passengers departing from London Heathrow can find the Cathay Pacific check-in desk in Terminal 3, Zone B. The desk is open and staffed from 8am until 9:35pm.Passengers may also check in online, via the Cathay Pacific website, or via a mobile application for iPhone and iPad. Passengers may otherwise choose to check in via their mobile internet connection; your mobile phone should take you directly to the suitable webpage.
Other Useful Information
Children may travel on Cathay Pacific flights at a reduced rate; those under the age of 2 years may travel on the lap of a parent or accompanying adult, while those over the age of two must pay the applicable child fare.
There are no senior fares on Cathay Pacific flights.
Cathay Pacific ensures that all disabled passengers have the required facilities for their flight; they offer assistance while boarding and disembarking, transport of mobility devices, facilities for assistance dogs and meals according to dietary requirements. It’s suggested that you let the airline know of your requirements at least 48 hours before your flight.