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‘Deutsche Lufthansa’ (usually shortened to Lufthansa) is the national flag carrier of Germany and is the largest airline in Europe in terms of passengers carried. Based primarily in Cologne, Germany, the airline serves 18 domestic destinations and 183 international destinations in 78 countries across Africa, Asia, Europe and the Americas. The carrier has a fleet of 722 aircraft, which includes both Boeing and Airbus planes, and the world famous Airbus A380. Lufthansa has airport hubs in Frankfurt and Munich, with the majority of staff based at the primary traffic hub of Frankfurt Airport. The airline is a founding member of the Star Alliance.

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More information regarding your flight with Lufthansa cabins, baggage and inflight service

As a European airline, Lufthansa is particularly suitable for intra-continental travel; they won the Best Airline Europe Award at the 2010 World Airline Awards. However, routes to Asia including Beijing and Hong Kong are becoming increasingly popular. To find the best deals on Lufthansa flights, keep checking the Netflights website, where we search the best deals available to offer you the cheapest fares.


Onboard services on Lufthansa depend on the flight duration, aircraft facilities and cabin class.

Economy Class

Passengers in Economy can experience 18 feature films in up to eight different languages. Also available for TV shows and music videos on 35 channels, and ListenRelax offers 30 international radio stations and a variety of music choices emcompassing all music styles from Classical to Rock music.
Passengers in Economy on long haul flights will travel in a comfortable seat with a cushion of over 40cm wide and a seat pitch of at least 30” – increasing to 32” on some aircraft. Adjustable head rests and thin seat backs for additional leg room ensure the seat’s comfort.
Passengers will receive a meal which suits the departure time and destination, along with complimentary drinks. On selected routes, a ‘movie snack’ may also be offered.

Business Class

As well as the entertainment options offered in Economy, Business Class passengers receive a variety of games and informational videos about the destination and its surroundings. Each passenger can use a personal 10.4” screen with noise cancelling headphones to completely relax in-flight. Audio-Video-on-Demand allows passengers to fast-forward and rewind videos and music at their leisure, and extras such as talking books and language courses mean each passenger can choose their own in-flight entertainment options.

Business Class passengers experience a sleeper seat of two metres long with a slight incline. A remote control allows each passenger to decide their position and try out the extras – like an integrated massage function. A foldable privacy partition allows an ability to sleep in peace, and an individual reading light means passengers can choose to work or read as they wish. Each seat also includes a laptop power point. Seats have a pitch of 60” and a recline of 170 degrees.

Business Class passengers now have more choice when dining – with three starters to decide from, as well as the individual Express Menu and Breakfast to go each passenger can decide on what they want to eat, and when.

First Class

First Class passengers experience a screen at their seat which offers film and music as standard as well as the latest news and sports highlights, music magazines from around the world, audio books and extra information about the flight and its destination. Each passenger also receives a copy of the Lufthansa Media World Program Guide. There are also a range of newspapers and magazines available, as well as an exclusive travel amenity kit.
Seats in First Class transform into a fully flat, two metre long bed with a high quality duvet and soft pillow. When upright, the seat has adjustable head and shoulder rests, as well as comfortable foot rests. The seat pitch and width depends on the aircraft; First Class on 747-400 aircraft includes both a fixed seat and a separate sleeping area.

Passengers in First Class can experience fine dining from current Star Chef David Burke, who produces meals such as Red snapper with tomato and mint sauce and basmati rice. Each Star Chef works with Lufthansa for two months before a new Chef produces a new menu. Alternatively, passengers may choose to request the Dreamer’s Delight Menu – a selection of mouth-watering treats served in one course so that the rest of the flight may be spent sleeping soundly.

Baggage Allowance

Each passenger (except infants) receive a free baggage allowance on Lufthansaflights; passengers who go over their free allowance will be charged an excess baggage fee.

Hand baggage

Each passenger may carry one cabin bag of 55 cm x 40 cm x 20 cm in size. First and Business Class passengers may also carry one additional piece of hand baggage. Foldable garment bags may be carried as hand luggage up to a size of 57 cm x 54 cm x 15 cm.

Hold baggage

Passengers in economy may check in a bag of up to 20kg. Dimensions should not exceed 158cm total. Passengers travelling on a Lufthansa or Swiss International Airlines flight may also check in one ski bag per person. Passengers in Business Class may check in a bag of up to 30kg weight and dimensions of up to 158cm total. Passengers travelling on a Lufthansa or Swiss International Airlines flight may also check in one ski bag per person. Passengers in First Class may check in a bag of up to 40kg and dimensions totalling 158cm . Passengers travelling on a Lufthansa or Swiss International Airlines flight may also check in one ski bag and one golf bag per person.

Children aged two years and over are entitled to the same free baggage allowance as adults. Infants under two years have a free allowance of one bag plus a fully collapsible pushchair. Child safety seats can be carried free of charge provided that the model is approved and the child is travelling on a child’s fare and in a booked seat. For child seats that are not approved the usual free baggage allowance and excess baggage charges apply.


Lufthansa will transport your animals either in the cabin or in the cargo hold of the aircraft depending on their weight and size. Please note that the valid import and export by-laws of the respective countries have to be observed – in the UK this is the PETS scheme. For some dog breeds special transport regulations apply. If you like to take your pets along on your Lufthansa flight, please notify us when you make your booking but at the latest 24 hours before the departure date.

You may take a dog or cat into the cabin, if the weight of the animal (including transport container) does not exceed eight kilograms. The animal has to be kept in a box measuring not more than 55 cm x 40 cm x 20 cm. You may use your own transport box if it has the necessary measurement and is watertight and bite proof. In addition, Lufthansa offers you a "Pet Box" for most stations at the check-in counters free of charge.

Air miles and alliances

Star Alliance

Lufthansa is part of the Star Alliance; founded in 1997, the alliance was established by Air Canada, Lufthansa, Scandinavian Airlines, United Airlines and Thai Airways. The Star Alliance has grown considerably since then; there are now 27 member airlines, boasting a total of 21,200 daily departures. These flights arrive at 1,160 different airports in 181 countries, carrying over 600 million passengers each year.

  • Airline members of the Star Alliance are currently:
  • Adria Airways, based in Slovenia
  • Aegean Airlines, based in Greece
  • Air Canada, based in Canada
  • Air China, based in China
  • Air New Zealand, based in New Zealand
  • ANA, based in Japan
  • Asiana Airlines, based in South Korea
  • Austrian Airlines, based in Austria
  • Blue1, based in Finland
  • BMI, based in the UK
  • Brussels Airlines, based in Belgium
  • Continental Airlines, based in the USA
  • Croatia Airlines, based in Croatia
  • EgyptAir, based in Egypt
  • LOT Polish Airlines, based in Poland
  • Scandinavian Airlines, based in Denmark, Norway and Sweden
  • Singapore Airlines, based in Singapore
  • South African Airways, based in South Africa
  • Spanair, based in Spain
  • Swiss International Air Lines, based in Switzerland
  • TAM Airlines, based in Brazil
  • TAP Portugal, based in Portugal
  • Thai Airways International, based in Thailand
  • Turkish Airlines, based in Turkey
  • United Airlines, based in the USA
  • US Airways, based in the USA

Passengers flying on a flight operated by any Star Alliance partner can earn miles towards Star Alliance benefits as well as earning miles on whichever airline miles scheme they are part of, according to the rules of the individual airlines. Passengers can work towards Star Alliance Silver and Gold Status, gaining benefits such as airport lounge access, priority check-in, preferred seating and priority reservations when wait-listing.

By earning miles through the Lufthansa miles scheme, Miles and More, passengers can also become Star Alliance Silver or Gold Status members to gain additional benefits.

Air miles

Passengers who fly with Lufthansa on a regular basis may wish to join the Miles and More scheme – the airline’s frequent flyer club. Miles are awarded to passengers according to the miles flown, the cabin flown in and the type of ticket purchased; allowing passengers to move through the four tiers of the Miles and More scheme.

Passengers start in the standard membership tier, and can move through Frequent Traveller and Senator levels to attain top (Hon Circle Member) status. Benefits of the club include priority check-in and boarding, in-flight duty-free specials, excess baggage allowances, lounge access and limousine and transfer service.

Airbus A380

The Airbus A380 is the world’s largest commercial aircraft and offers an exceptional experience for passengers regardless of cabin. The aircraft has two levels – making it a ‘double decker’ aircraft which can be utilised in a number of ways – some airlines use the top deck as a First Class lounge and bar area, while others split the cabins across both levels. Find some fun facts about the Airbus A380 below.

The world’s largest commerical airliner is the Airbus A380 – otherwise known as the ‘Super Jumbo Liner.’ With over 5,000 square feet of deck available to passengers, it has 49% more deck space than the next biggest commerical plane, the Boeing 747-400.

The Airbus A380 can hold a maximum of 853 passengers – meaning that the one aricraft could carry all of the 736 players from 32 teams who played in the 2010 FIFA World cup.

Airbus have labelled the A380 the ‘gentle giant’ due to its green credentials; it emits 75g of carbon dioxide per passenger kilometre – a better fuel efficiency than a hybrid car. The landing gear incorporates 22 wheels – 6 more than the Boeing 747-400. Imagine having to clean all of those with a toothbrush. The inflatable slides on the A380 can extend as far as 53 feet – longer than a double decker bus.

The aircraft is designed for 140,000 flight hours – meaning it could fly around the world more than 2000 times in its lifetime. The plane’s tail is comparable to the height of 5 giraffes. If all the wiring used in the plane was laid end to end, it would stretch from London to Edinburgh – 320 miles as the crow flies.

More than 3600 litres of paint are required to cover the exterior of the aircraft – enough to repaint the Sistine Chapel 9 times. The plane can carry 3000 suitcases – enough for 5 pieces of luggage for each passenger. The wingspan of the A380 is 260 feet – meaning that they are both big enough and strong enough to park 72 medium sized cars on each one.


Lufthansa check-in varies for different UK airports so please ensure you’ve checked your tickets and have enough time to travel to the airport to make your flight.

Passengers may choose to check in at the airport; if so ensure you have checked your ticket to find out when the check-in gate closes. Some airports also use self-service check-in kiosks; check once you arrive at your departure airport.

It’s also possible to check in online; passengers may check in 23 hours before departure, select their preferred seat and receive an eBoarding pass. This can be used at the following UK airports; Birmingham, Edinburgh, London-City, London Heathrow, Manchester and Newcastle.

Alternatively, passengers travelling to Germany with Lufthansa may check in via SMS (text message.) In order to do so, passengers must sign up for SMS check in on the Lufthansa website.

Other useful information

Special Fares

On most routes, children pay 75% of the adult fare. Infants under the age of 24 months and travelling on the lap of a parent or guardian pay 10% of the adult fare. Infants travelling in their own seat will pay a child fare.

Group fares may be available; ask when booking.

There are no senior discounts with Lufthansa.

Disabled Passengers

Lufthansa ensures that all disabled passengers have the required facilities for their flight; they offer assistance while boarding and disembarking, transport of mobility devices, facilities for assistance dogs and meals according to dietary requirements. It’s suggested that you let the airline know of your requirements at least 48 hours before your flight.

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